Returns & Refunds Policy
Last Updated: March 28, 2026
Thank you for shopping at The Stylish Stoner Boutique. We take immense pride in our custom-crafted aloha shirts and apparel. Since each item is uniquely made-to-order, we have established the following policy to ensure transparency and fairness for all our customers.
1. Definitions
- “The Company” (referred to as “we,” “us,” or “our”) refers to The Stylish Stoner Boutique, accessible at thestylishstonerboutique.com.
- “Products” refers to all custom-made apparel and curated merchandise offered on our Site.
- “Order” means a confirmed purchase request made through our Services.
2. Order Cancellations
We provide a 12-hour grace period for cancellations after an order is placed. Because our personalized production process begins immediately after this window to ensure prompt delivery, we cannot cancel orders once they have entered the manufacturing stage.
- Cancellation Window: Within 12 hours of purchase.
- Process: Please email support@thestylishstonerboutique.com immediately with your Order Number.
3. Returns & Replacements
Due to the custom nature of our products, we exclusively accept returns or provide replacements for manufacturer errors or defects. We stand behind our craftsmanship and will resolve any production errors at no additional cost to you.
Qualifying Issues for Replacement:
- Sizing Error: The physical dimensions of the garment significantly differ from the size chart or the size selected in your order.
- Printing Errors: The graphics, logos, or designs are noticeably different from the approved order.
- Product Defects: Items that arrive with visible damage, tears, or printing artifacts caused during production.
IMPORTANT: We cannot accept returns for “change of mind,” subjective dissatisfaction, or incorrect size selection by the customer. Please consult our sizing guides carefully before finalizing your order.
4. Return Requirements & Logistics
| Requirement | Detail |
|---|---|
| Time Limit | Requests must be submitted within 14 calendar days of the confirmed delivery date. |
| Condition | Items must be unworn, unwashed, and in their original packaging with all tags attached. |
| Documentation | Valid proof of purchase (Order Confirmation email) and photos of the defect are required. |
| Return Shipping | The customer is responsible for return shipping costs unless the return is due to a verified manufacturer error. |
5. Refund & Replacement Timeline
- Inspection: We will inspect the returned item within 1–5 business days of receipt.
- Refunds: Approved refunds are credited to your original payment method within 3–7 business days.
- Replacements: For verified defects, we prioritize a new production run and ship your replacement via Express Shipping at no extra cost.
6. Customer Support
If you experience any issues with your order, please reach out to our support team. We strive to respond to all inquiries within 24 business hours.
Our business is based in:
Store Address: 6512 Franklin Blvd, Sacramento, CA 95823, USA
Trading Name: The Stylish Stoner Boutique
Legal Name: We Can Custom LLC
Registered Office Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Email: support@thestylishstonerboutique.com
Phone: +1 (916) 476-6726
Support Hours: 9:00 AM – 5:00 PM (GMT-8), Monday to Sunday
